What should travelers do if they encounter issues with their DTS profile?

When travelers encounter issues with their DTS profile, the best course of action is to contact their Travel Administrator or the DTS helpdesk for assistance. These resources are specifically designed to provide expert support for travel-related issues within the DTS. Travel Administrators have in-depth knowledge of the system and can quickly help solve profile problems or direct users to the right measures to take.

The DTS helpdesk also provides technical support, ensuring that any issues related to system errors or user experience can be properly addressed. They are equipped to troubleshoot problems that a traveler may not be able to resolve on their own. Utilizing these dedicated support structures ensures that the traveler receives knowledgeable assistance tailored to the DTS system.

Some of the other options, while potentially helpful, do not offer the same level of targeted support. For instance, the chat feature may not always connect travelers with someone who can specifically address profile issues. Resetting a password independently could lead to further complications if the profile has deeper issues. Similarly, while contacting a supervisor might initiate some support, they may not have the necessary expertise to resolve DTS-specific problems effectively. Engaging directly with a Travel Administrator or the DTS helpdesk is the most reliable way to address any issues with a DTS profile.