What is the functionality of the "Help" feature in DTS?

The "Help" feature in DTS primarily serves to provide guidance and answers to frequently asked questions about the system. This functionality is crucial for users as it directs them to the necessary resources and information they need to navigate the system effectively. It often includes a range of topics related to travel procedures, system functionalities, and user instructions, which all contribute to a smoother experience when utilizing the DTS.

This feature enhances user self-sufficiency by allowing them to access information quickly without needing to reach out for external support. It empowers users to resolve common queries on their own, promoting a more efficient use of the system.

While chatting live with a support agent, accessing troubleshooting guides, or receiving alerts about travel policy changes are valuable functionalities, they fall outside the primary scope of the "Help" feature as described. Each of those options relates to different types of assistance or information that may be available through other parts of the system or external communication channels.